Visit Our Other Platforms
Visit Our Other Platforms

Front Desk Officer

E&E Interiors

A Touch of Class

E&E Boutique Guest House is Hiring!

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and Exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our guesthouse, available rooms, rates and Amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees.
  • Upsell additional facilities and services, when appropriate
  • Supervise housekeeping department
  • Passion for cooking: preparation of upmarket breakfast and other meals, will be an added advantage.

Requirements

  • Proven experience as Front Desk Officer
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Proficient in English (oral and written)
  • Knowledge of office management and basic bookkeeping
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • Degree/Diploma in Hospitality with a minimum of 2 years work experience.
  • A qualification in Graphic design and cooking course will be an added advantage.

Kindly drop your applications at Elegant & Exclusive Boutique Guesthouse. Tshimotharo, Broadhurst, Plot 6197, Gaborone or Contact: +2673917621/3. Alternatively, click the link below to apply.

Only short-listed candidates will be contacted after the closing date.

 

Upload your CV/resume or any other relevant file. Max. file size: 64 MB.

Login

Register

A password will be sent to your email address.

Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy.

NEED TO TALK TO US DIRECTLY?

Fill in the form below to book a no-obligation consulting session.

We will reply within 24 hours.