ICT USER SUPPORT TECHNICIAN INTERN

Ba Isago University is inviting suitably qualified candidates to apply for the above position tenable at its campus in Maun;

Duties and Responsibilities

• Installs and supports applications as appropriate, taking cognisance of the instructions and procedures, referring to more senior colleagues where necessary.
• Analyses network and computer operation problems, taking cognisance of instructions and procedures relating to malfunctions, safety and security, in order to resolve problems within the agreed service level tolerances.
• Implements data and systems back-ups and performs other processes necessary to ensure security of data and utility of disaster and data recovery systems.
• Maintains floor-level documentation such as equipment layout for ease of network and Telecommunications equipment reference

Qualification and Experience

• Degree in IT-related field and recognised IT Industry Certification (e.g. A+, N+)
• Basic knowledge of Oracle, MS Office and MS Windows Operating System, and SQL applications

Required Competencies

• Thorough and attentive to detail
• Patience and the ability to remain calm in stressful situations
• Persistence and determination
• Customer service skills
• Excellent verbal communication skills
• Team player

Only short-listed candidates will be contacted after the closing date.
Please send your application letters, CVs, and certified Certificates with the names and contact details of three referees to:
Director – Human Resources, Administration and Facilities;
Private Bag BR 94, Gaborone
Or contact the university on Tel: +267 3957744

Alternatively, click the link below to apply.