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ICT USER SUPPORT TECHNICIAN INTERN

  • Internship
  • Maun

Website BA ISAGO UNIVERSITY

Generate, Preserve and Transmit Knowledge

Ba Isago University is inviting suitably qualified candidates to apply for the above position tenable at its campus in Maun;

Duties and Responsibilities

  • Installs and supports applications as appropriate, taking cognisance of the instructions and procedures, referring to more senior colleagues where necessary.
  • Analyses network and computer operation problems, taking cognisance of instructions and procedures relating to malfunctions, safety and security, in order to resolve problems within the agreed service level tolerances.
  • Implements data and systems back-ups and performs other processes necessary to ensure security of data and utility of disaster and data recovery systems.
  • Maintains floor-level documentation such as equipment layout for ease of network and Telecommunications equipment reference

Qualification and Experience

  • Degree in IT-related field and recognised IT Industry Certification (e.g. A+, N+)
  • Basic knowledge of Oracle, MS Office and MS Windows Operating System, and SQL applications

Required Competencies

  • Thorough and attentive to detail
  • Patience and the ability to remain calm in stressful situations
  • Persistence and determination
  • Customer service skills
  • Excellent verbal communication skills
  • Team player

Only short-listed candidates will be contacted after the closing date.
Please send your application letters, CVs, and certified Certificates with the names and contact details of three referees to:
Director – Human Resources, Administration and Facilities;
Private Bag BR 94, Gaborone
Or contact the university on Tel: +267 3957744

Alternatively, click the link below to apply.

Upload your CV/resume or any other relevant file. Max. file size: 64 MB.

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